Returns and Refunds
Items eligible to be returned must be returned within 30 days of order confirmation. Online orders can not be returned to stores and store purchases can not be returned online. Please contact customer service in order to begin the return process for an online order.
Exchanges and Refunds
Items are available for exchange ONLY for the correct item or size. There is a possibility that our stock may change while your order is in transit for an exchange. If this happens your order will be refunded without a restocking fee. Upon approval of a refund a refund notification will be emailed to you. Refunds usually take 3-5 business days for the funds to return to your account. If you have not noticed any changes after the 3-5 business days please contact your financial institution.
Restocking fees take into account a thorough Covid cleansing, shipping costs, and reprocessing into our systems. Restocking fees are as follows: Orders $100 and over will be charged a $50 restocking fee Orders under $100 will be charge a 20% restocking fee Rejected or abandoned packages will be subject to a restocking fee. ALL ITEMS MARKED SALE ITEMS, PROMOTIONAL ITEMS, SPECIAL RELEASE ITEMS, COLLABORATION ITEMS WILL BE SUBJECT TO A $50 RESTOCKING FEE IF RETURNED.