Terms and Conditions
ALL SALES PLACED ONLINE ARE FINAL.
ORDERS WILL BE SHIPPED OUT WITHIN 5-7 BUSINESS DAYS UPON RECEIPT.
ORDERS ARE NOT PROCESSED ON THE WEEKENDS. FRIDAY AFTER 12:00 PM IS CONSIDERED WEEKEND ORDERS.
- Please allow up to 5-7 business days for order processing and verification and an additional 7-10 business days for delivery.
- Prices displayed on the website are exclusive of taxes.
- All orders are shipped using FedEx.
- If your package is lost, stolen, or damaged please contact FedEx to file a claim to be reimbursed for your package.
- We cannot accept orders addressed to APO/FPO/DPO addresses.
- Although availability may be indicated on the site, we cannot guarantee product availability and products, nonetheless, may not be available for immediate delivery.
- We reserve the right, without liability or prior notice, to revise, discontinue, or cease to make available any or all products or to cancel any order.
- If there is any revision, discontinuance, or cessation, we may, in our discretion, ship products which have substantially similar functionality and specifications to the products ordered or cancel your order.
- Social Status does not accept returns for refunds, credits, or exchanges, except in the instance of an error on our part (i.e. we've sent you the wrong item or size, or the article/item is damaged or defective).
- In all other instances, ALL sales are final.
- Please make sure that you have carefully reviewed your order prior to finalizing your purchase.
- Packages returned without first contacting us will not be accepted. Social Status must receive the returned item within seven (7) days of return authorization.
- All returns are to be sent to:
1519 Central Avenue
Charlotte NC, 28205
- You will be responsible for paying for your own shipping costs for returning your item.
- Shipping costs are non-refundable.
- Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
- If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance.
- We cannot guarantee that we will receive your returned item.
REFUNDS and EXCHANGES
If you are not sure if you have received a refund:
- Items eligible for refund or exchange must be returned in perfect, new condition with all original tags attached.
- Once your return is received and inspected, we will send you an email to notify you that we have received your returned item.
- Exchanges will ONLY be made for the correct item or size of the product in question.
- In the event that we don not have an available replacement for the item returned, a refund notification will be issued.
- Upon approval, your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
If you are not sure if you have received a refund:
- Check your bank account.
- Contact your credit card company, it may take some time before your refund is officially posted.
- Contact your bank. There is often some processing time before a refund is posted.
- If you've done all of this and you are still unsure about your refund, please contact us at firstname.lastname@example.org.
- Only regular priced items may be refunded. Sale and discounted items are final sale.
SECTION 1 - WHAT DO WE DO WITH YOUR INFORMATION?
- When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address.
- When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.
- Email marketing (if applicable): With your permission, we may send you emails about our store, new products and other updates.
How do you get my consent?
- When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.
- If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.
If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at email@example.com
SECTION 3 - DISCLOSURE
- We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.
- Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.
- Your data is stored through Shopify’s data storage, databases and the general Shopify application. They store your data on a secure server behind a firewall.
- If you choose a direct payment gateway to complete your purchase, then Shopify stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.
- All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover.
- PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
- For more insight, you may also want to read Shopify’s Terms of Service here or Privacy Statement here.
- In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.
- However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.
- For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.
- In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.
- As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act.
- When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.
- To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.
- If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.
Here is a list of cookies that we use. We’ve listed them here so you that you can choose if you want to opt-out of cookies or not.
- _session_id - Unique token, sessional, Allows Shopify to store information about your session (referrer, landing page, etc).
- _shopify_visit - No data held, Persistent for 30 minutes from the last visit, Used by our website provider’s internal stats tracker to record the number of visits
- _shopify_uniq - No data held, expires midnight (relative to the visitor) of the next day, Counts the number of visits to a store by a single customer.
- _cart - Unique token, persistent for 2 weeks, Stores information about the contents of your cart.
- _secure_session_id - Unique token, sessional
- _storefront_digest - Unique token, indefinite If the shop has a password, this is used to determine if the current visitor has access.
- By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.
- If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.
- If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our Privacy Compliance Officer at firstname.lastname@example.org.